Frequently Asked Question

What should I do if I lose my license key?
Last Updated 10 months ago

If you’ve lost your Passenger2 license key, don’t worry — you can recover it by following a few simple steps.

Step 1: Check Your Purchase Email

  • When you purchased Passenger2, you should have received a confirmation email containing your license key.
  • Search your inbox (and spam folder) for emails from:
    • Passenger2 (if purchased via the Passenger2 Shop)
    • The website name you purchased from (if purchased through a reseller)

Look for subject lines like “Your Passenger2 Order” or “License Key Confirmation.”

Step 2: Contact Support of who you purchased from

If you can’t find your key and purchased from Passenger2 directly:

  • Visit the Passenger2 Support Centre
  • Submit a support ticket with:
    • Your full name
    • Email address used for purchase
    • Approximate purchase date

The support team will verify your purchase and help recover your license key.

Purchased through a reseller?
Contact them directly, as we do not hold your purchase details.

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