Frequently Asked Question

Can I manage catering in Passenger2x?
Last Updated 8 months ago

Yes! Passenger2x includes a full Catering menu where you can customise onboard food, drinks, duty-free and meal services. This helps improve passenger satisfaction and lets you earn money from onboard sales.

How do I access the Catering menu?
  1. Click the Menu Button in the top-right corner of the Dashboard
  2. Select Caterin
How do I choose food and drink items?
  • Use the Filter to sort by product type, or scroll through the Product List
  • Click any item to add it to your menu
  • A tick will appear next to selected items
  • At the bottom, you’ll see how many of each item you can load
How do I manage my menu?
Once you’ve chosen your items:
  • Open the right-hand submenu
  • Click Manage Menu to review and adjust your selections
What is a Catering Preset?
A Catering Preset is a saved menu setup used for onboard sales. Without a preset assigned to a route, your airline won’t earn money from snacks, drinks, meals, desserts, or duty-free items.
How do I create a Catering Preset?
  1. Click Manage Preset → New Preset
  2. Enter a name (e.g. Shorthaul)
  3. Click Create
  4. Select your new preset from the list
Important: You must assign the preset during Route Setup to activate onboard sales.

How do I configure my preset?
For each product:
  • Set Load Quantity per Flight
  • Set Prices per Cabin Class
  • Choose Cabin Availability (Economy, Business, First)
  • Use Previous/Next Arrows to move through items
  • Or use Menu Settings to copy one product’s settings to all
Note: Make sure all items are configured before assigning the preset. Incomplete presets may cause missing onboard sales.

Loading ...